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My invite expired or I never received it. What now?

What to do if your Helia invitation link expired or you never received it — how to get a new one sent.

Invitations expire after 7 days, but we can resend them at any time. Click the chat icon in the bottom right corner to submit a ticket. We'll send a fresh invite straight away.

Have you completed the required training?

You won't receive an invite until we've confirmed your training is complete. Start here: How do I get access to Helia Connect as a rep?

Still need help? Click the chat icon in the bottom right corner to submit a ticket.

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