Invitations expire after 7 days, but we can resend them at any time. Click the chat icon in the bottom right corner to submit a ticket. We'll send a fresh invite straight away.
Have you completed the required training?
You won't receive an invite until we've confirmed your training is complete. Start here: How do I get access to Helia Connect as a rep?
Still need help? Click the chat icon in the bottom right corner to submit a ticket.