Helia is built for one specific type of transaction: bill-only orders. If you're new to the platform — or ever unsure whether a particular case belongs here — this article walks you through exactly what qualifies and what doesn't.
What bill-only means
A bill-only order is a case where your company brings product to a procedure, the surgeon uses what's needed, and only the items actually used are billed to the facility after the fact. The facility does not own or purchase the product in advance. Helia replaces the paper billing sheet you'd traditionally hand off to the facility's supply chain team after the procedure.
Which cases belong in Helia
Any bill-only case at a facility where your company is live on Helia should be submitted through the platform. Bill-only applies across a wide range of procedure types and clinical departments — the defining characteristic is trunk stock brought to the case, used during the procedure, and billed after the fact. If that describes the case, it belongs in Helia.
What does not go through Helia
Helia is not the right platform for product that is purchased, stocked, or owned by the facility before the procedure. This is a different billing model. Examples of what does not belong:
Purchase orders for product a facility buys and stocks in advance
Consignment or warehouse replenishment orders — those are managed and billed differently from bill-only trunk stock
Any transaction where the facility already owns the product before the procedure occurs
What to do if you're not sure whether a case qualifies
Check with your corporate team first. If you're still unsure, submit a ticket by clicking the chat icon in the bottom right corner and our Member Success team will clarify.
Still need help? Click the chat icon in the bottom right corner to submit a ticket.