Helia is a bill-only platform that makes sure every order is right before it moves forward. Before Helia, reps submitted orders on paper — pricing, products, and contract data didn't always match, and your team spent time fixing issues after the fact. Helia changes that by aligning everything upfront. Contracts from both sides are collected, pricing discrepancies are resolved, and those rates are locked into Helia as a trusted data set before any orders are processed. That means reps don't enter or control pricing — what appears on a delivery order is pulled directly from your facility's active contract.
How it works
A supplier rep submits a case in the Helia Connect mobile app immediately after the procedure, documenting exactly what was implanted.
The facility team receives an email notification that a new delivery order is ready for review.
A team member logs into heliaconnect.com, assigns themselves to the order, and reviews the items against the patient chart.
If everything looks correct, they approve it. If something is off, they reject it back to the rep with a comment explaining what needs to be corrected.
Once approved, the team enters the PO number from the ERP and submits it back to the supplier.
The supplier attaches their invoice number and the transaction is complete.
You don't need to stay logged in to monitor for new orders — Helia notifies you by email every time a new delivery order is ready for review.
Still need help? Click the chat icon in the bottom right corner to submit a ticket.