Getting Started
Learn what Helia is, how it supports your billing team, and how to get your team set up with access to Helia on the web.
4 articles
- How do I get access to Helia as a supplier corporate user?Learn how supplier corporate users complete required training and request account activation to get access to Helia.
- How do I reset my password?How to reset a forgotten Helia Connect password from the web login screen.
- How do I submit a support ticket? [Supplier Corporate]How to submit a support ticket as a Helia supplier team member — through the chat icon in the knowledge hub or via the Finn assistant.
- How do we add or remove a team member’s Helia access?How to add a new user, remove access, or update an existing team member’s permissions.