Adding a new user
Click the chat icon in the bottom right corner to submit a ticket. We’ll set them up and send an invite.
Removing a departing or role-changed team member
Click the chat icon in the bottom right corner to submit a ticket. We’ll deactivate their account immediately.
Please notify us as soon as a team member departs — active credentials are a security and compliance risk.
Updating an existing user’s access
Click the chat icon in the bottom right corner to submit a ticket. Include the user’s name, current email, and the change needed (e.g., adding a new facility location or changing their permission level).
Still need help? Click the chat icon in the bottom right corner to submit a ticket.