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How do I download a PDF of my order? [Rep]

How to download a PDF copy of a delivery order from the Helia Connect app as a supplier rep.

In the mobile app

1. Locate the order with a submitted PO — it will show a “PO# Added” banner
2. Click into the case and tap the three dots in the top right corner
3. Select “Download PDF for DO#…” at the bottom of the screen
4. The app opens the PDF in your phone’s browser

Note: The order needs to have passed initial approval before the PDF option appears. If you don't see the button, check whether there are still outstanding exception items that need to be resolved.

Still need help? Click the chat icon in the bottom right corner to submit a ticket.

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