Invoicing & Billing
How to request access, add or remove team members, and use the activity feed and Delivery Orders page.
5 articles
How does invoice routing work in Helia?How invoice routing works in Helia and where invoices are sent after approval.
How do I upload an invoice to an order in Helia?How the invoice step works in Helia and what to do if an invoice hasn't been entered on an order.
What are Helia’s charges and fees to our facility?What to know if you have questions about Helia's platform fees.
How do I download a PDF of my order? [Facility]How to download a PDF copy of a delivery order from the Helia web platform for your facility's records.
Why are there duplicate invoices on an order and how do we fix it?What to do if you're seeing duplicate invoices on a Helia order.