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Who uses the Helia Connect app vs. Helia on the web?

Understand whether you need the mobile app or the web version of Helia based on your role as a rep or facility team member.

Helia has two access points depending on your role:

• Helia Connect mobile app — for supplier and distributor representatives who submit cases in the field. The app is available free on the App Store.

• Helia on the web — for facility teams and supplier corporate teams who review, approve, and manage orders.
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Reps: If you're a supplier or distributor representative, head to How do I get access to Helia Connect as a rep? to get started.
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Facility teams: If you're part of a facility team, head to How do I get access to Helia as a facility team member? to get connected with the right onboarding resources for your health system.
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Still need help? Click the chat icon in the bottom right corner to submit a ticket.

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