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How do we update our facility’s payment method in Helia?

How to securely update your facility’s payment method on file with Helia.

Payment method updates are handled securely by our team. To update your facility’s payment information:

  • Click the chat icon in the bottom right corner to submit a ticket.

Our team will reply with secure instructions for submitting the new payment details.

Note: Never send payment information (card numbers, ACH details) directly in an email. Our team will always provide a secure method for you to enter or update this information.

Still need help? Click the chat icon in the bottom right corner to submit a ticket.

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