Profile updates are handled by our Support Team. Here’s what you can request:
Company or division update: If you’ve changed companies or territories, click the chat icon in the bottom right corner to submit a ticket. Include the details and we’ll update your account.
Facility access changes: If you’ve taken on new facilities or no longer work at certain locations, click the chat icon in the bottom right corner to submit a ticket and we’ll adjust your access.
Note: Account changes don’t happen automatically when you change roles — always notify us so your access stays accurate and your cases route correctly.
Still need help? Click the chat icon in the bottom right corner to submit a ticket.