A few visual indicators on the Delivery Orders page carry important meaning:
Resubmit icon: The case has been resubmitted by the rep after a rejection.
Exception / off-contract icon: An item on the order has an exception status (Wasted, Explanted, Broken, etc.) or is flagged as off-contract.
Duplicate flag icon: The case may be a duplicate order or has a matching patient ID to another order.
Filters and search
Use the Status filter to focus on a specific stage — for example, filtering by ‘Enter Invoice Number’ shows all orders waiting on a supplier invoice.
The search bar accepts DO#, provider name, facility, surgery type, invoice number, PO number, and more.
Each column can be sorted alphabetically using the arrow at the top.
Tip: At period close, filter by ‘Enter PO Number’ to instantly see all approved orders still waiting on a PO. It’s the fastest way to clear the backlog.
Still need help? Click the chat icon in the bottom right corner to submit a ticket.